One of the things I realized while working on my AJ Agency reviews is the tendency for smaller companies to provide better, more reliable support.
I guess this is mainly due to the fact that they have adequate manpower for the number of customers. Also, few support agents are easier to train than a hundred or more representatives.
Anyway, enough speculations.
The fact is that
InterServer has a very adequate support team. I had a handful of interactions with them over chat and got fast responses from knowledgeable and courteous agents.
What stops me from dubbing the InterServer support as stellar is the somewhat clunky knowledge base. It has a decent amount of useful resources but navigation is not the easiest.
Generally, one of the main InterServer complaints I have concerns about the company website, which could use some proofreading and better navigation.
“Very good and friendly support with slightly lacking knowledge base.”
The Pros of InterServer
Despite its relative lack of popularity,
InterServer provides certain features that I’d like to see more often in the hosting industry. Here are the company’s main strengths.
Hello my friend you are welcome,
I want to present myself to you, I am Aymen Jerbi a Professional web designer and I have 3 great services for you to start building you business website. For Support Contact Me.
1-Building FREE Websites in all niches just Click here to learn more
2-Building PRO Websites in all niches just Click here to learn more
3-Direct Coupon Code for the best hosting Click here to learn more
If you want to read my clients reviews just Click Here and there are more reviews about me in facebook just Click Here and thank you.
1. Price Lock Guarantee
InterServer is extremely transparent about its pricing. So much so that it becomes one of the major selling points of the company.
In all fairness, it can hardly be otherwise. InterServer promises the same price for as long as you continue using its services. If you start with $5 per month, then you’ll be paying the same 10 or 20 years down the road.
How awesome is that?
Honestly, I was genuinely surprised that this was not the main talking point of all InterServer customer reviews I went through while researching the company.
It’s brilliant!
2. Tight Security
Security is a topic you see over and over at
InterServer The site of the company might need some tidying up, but the fact that security is taken seriously is undisputed.
InterServer offers some unique security features.
For starters, the company has a proprietary defense tool called InterShield. It maintains a database of bad IPs and blocks automatically access requests from them. InterShield blocks all known hacking strings and also scans any uploaded content to ensure its integrity.
Neat, eh?
That’s not all.
All data is stored on RAID-10 disks.
That’s not all either.
3. Great Infrastructure
InterServer has been built from the ground up by its two creators, who seem to be moved by their love for technology and quality service rather than tricky marketing and maximizing profits.
I am saying this based on the fact that InterServer has no less than four data centers with some impressive specs and network to match them.
Three of the InterServer data centers are located in the state of New York, while the fourth is in Los Angeles. In other words, the coverage they provide is excellent for US-based customers.
All data centers are connected through 10 Gbps Tier 1 networks and rely on heavy-duty infrastructure from Cisco, Riverstone, and Extreme Networks. Smart BGPv4 routing ensures redundancy and speed throughout, making the
InterServer data centers highly accessible and secure.
4. Guaranteed Email Delivery
One of the major downsides of using a shared server is the harm it can do to your emails. All it takes is one idiot on the server to start spamming and then all IP addresses get compromised.
Suddenly, emails sent to good ole recipients end up in spam folders or are blacklisted altogether.
InterServer claims to have found a solution to this. I say “claims” because I am yet to devise a reliable way to test this, but what InterServer has created seems like a legit solution to the issue.
Working together with spam vigilantes, the company checks proactively spam signatures to prevent spam from ever being sent. If efficient, this technology would increase the health of the outbound mail server and company-wide.
Overall, it sounds like an excellent solution to a perennial problem that plagues the internet as a whole.
5. Free Migrations
InterServer migrates sites for free toward its cPanel servers, but the company creates additional value for its new customers. Every migrated site is examined thoroughly for malware and if something awry is detected is cleaned manually.
6. Free Weekly Backups
I count backups as an additional security feature, as they can come to the rescue when all other means have failed.
InterServer provides regular weekly backups. That’s not so spectacular in itself but the fact that you access them easily through the cPanel interface makes them a pretty decent service.
7. Optimized for WordPress
InterServer has managed a WordPress platform, but that’s a story for another time. I am still maintaining my WordPress case study and am planning to add a dedicated InterServer WordPress review to it in the near future.
For the time being, though, let me tell you that
InterServer will update WordPress automatically for you. It is an awesome perk that enhances security and saves plenty of time. WordPress is updated several times per year, after all.
8. Abundant Free Scripts
Interserver has over 450 apps waiting to be installed.
That’s a LOT of free scripts!
And we are talking only about Linux hosting here.
Interserver offers a fully functional Windows hosting platform, too, and it has more than 150 as well.
9. Prorated Refunds
Interserver has the standard 30-day money-back guarantee but prepaying customers are covered further. If you decide to cancel the service midway through its term, you can contact billing and ask for a refund for the remainder of the period.
Generally, your request will be approved. As long as you have stayed within the terms of service, you will get your money back.
That’s pretty sweet, especially coupled with the price lock guarantee. I must say that the guys behind InterServer put their money where their mouth is and really aspire to provide an honest and straightforward service.
10. Room to Grow
Interserver is among the leading VPS providers and it also has affordable dedicated servers. Its spectacular performance and developer-friendly tools make it a great place to scale up your online project with a remarkable ease.
11. Excellent Reputation
Interserver provides top-quality hosting and customer service and rightfully deserves the praise of end-users. The glowing Interserver reviews on Trustpilot and Hostadvice are abundant and wax lyrical, praising support, speed, uptime, and the fair pricing policy.
The negative reviews are few and far between and complain about the same things.
Hello my friend you are welcome,
I want to present myself to you, I am Aymen Jerbi a Professional web designer and I have 3 great services for you to start building you business website. For Support Contact Me.
1-Building FREE Websites in all niches just Click here to learn more
2-Building PRO Websites in all niches just Click here to learn more
3-Direct Coupon Code for the best hosting Click here to learn more
If you want to read my clients reviews just Click Here and there are more reviews about me in facebook just Click Here and thank you.
The Cons of InterServer
However many merits it may have, InterServer is not perfect. The company has its flaws. They aren’t super glaring or particularly hindering but definitely put a dent in the end-user experience.
Confusing Customer Area
The InterServer login area is not that bad, but it inherits some of the drawbacks of the main webpage. It can come off as cluttered, with way too many options presented at the main navigation bar. Then, most of them are empty by default.
InterServer Hosting Plans at a Glance
Standard Web Hosting
For $5 per month – or less if you prepay – you get a very decent shared hosting plan. Unlimited everything: SSL certificate, email addresses, storage, bandwidth, databases, hosted domains on a LiteSpeed server.
SSL certificate: AutoSSL is already available
Bandwidth: Unlimited
Storage: Unlimited
Email: Unlimited
Database: MySQL
Domain names: $1.99 for the first registration
Control panel: cPanel, fast and responsive
Software installation: Over 450 applications available
Migration: Free, with courtesy malware inspection
Payment options: Paypal, Credit and debit cards
Account setup: Fast and simple
Upsells: None
User reviews: Excellent
Do We Recommend InterServer?
Yes, we do.
It is a small but reliable company, with strong technical aptitude.
And while there are certain areas that it can improve – knowledge base, the
InterServer login area – where it counts the most the company delivers. Strong uptime, excellent speed, and a very good support team, together with the locked price for life make it a top choice for more technically inclined webmasters who expect moderate traffic.
Important Notes
AJ Agency (Aymen Jerbi) aims to provide you with honest data and if you need my advice
InterServer is the best hosting for your website business.