BlueHost Review

Bluehost Review

Is It the Best Host for Your Site?

Spend a few minutes researching the best web hosting providers, and Bluehost will be on your radar almost immediately – it’s widely used and hugely popular. But what sets Bluehost apart from the pack? Does it have exactly what you’re looking for, or would another provider be a better fit?

We’ll cover the most important deciding factors in-depth, but to start, here’s Bluehost at a glance:

We’ve conducted our own user testing of the top hosting providers, and compared our findings for each provider in order to rank each as accurately as possible. Bluehost’s particular strengths were customer support, server uptime, and value for money.

Who Is Bluehost Best For?

Bluehost’s customer support, strong uptime, and affordable beginner plans make it a dependable hosting provider. If you’re looking for old-fashioned reliability, Bluehost is a great choice. That’s why we’ve rated it the best overall hosting provider on the market.  Bluehost is also the best choice you can make if you’re hosting a WordPress site – it’s earned the title of best for WordPress hosting in our research, and itself has been recommending Bluehost since 2005. We also think it’s pretty great for photography website hosting, if that’s your kind of thing.

Utah-based Bluehost came onto the scene in 2003. Since then, it’s become one of the leading providers of web hosting services, and is currently owned by The Endurance International Group. Bluehost currently powers more than two million websites worldwide, primarily out of its data center in Utah.lso think it’s pretty great for photography website hosting, if that’s your kind of thing.

Pros and Cons

Bluehost Pros

-Dependable server uptime: Bluehost offers a super-competitive uptime guarantee of 99.98%

-Seamless WordPress integration: it couldn’t be easier to set up a WordPress site through Bluehost

-Budget-level pricing: prices are still competitive even after the first year, and a variety of tiered pricing plans means there’s an affordable option for every site

Bluehost Cons

-Additional costs: tons of optional add-ons will sneak into your cart at checkout, and it’s up to you to uncheck those items before you buy

-Storage: Bluehost offers a small amount of storage on its Basic plan compared to competitors

Reliability and Performance

We said Bluehost was dependable, and we meant it: Bluehost has a great uptime guarantee of 99.98%. No web host can provide 100% uptime, so 99.98% is a strong showing – it translates to roughly one hour and 45 minutes of downtime per year.

Types of Hosting and Features

Bluehost offers six different types of hosting: Shared, Shared WordPress, WooCommerce, VPS, Managed WordPress, and Dedicated. We’ve broken down the details of each type in our Bluehost Pricing Review, but generally, you can think of the differences like this:

-Shared: the cheapest and easiest general service
-Shared WordPress: the cheapest and easiest way to host a WordPress site

-WooCommerce: the best way to host an online store with WordPress

-VPS: not as expensive as dedicated hosting, and still good for business sites that need to go beyond the basics

-Managed WordPress: even more features for your hosted WordPress site

-Dedicated: the most expensive, but also the most powerful hosting service

Other Bluehost Features

Seamless WordPress integration is Bluehost’s most impressive feature, but definitely not its only feature. We’ve compiled the rest of Bluehost’s best offerings below:

Domain registration

Bluehost offers a free domain to certain users when they sign up for a one-year plan. However, that perk does not include the domain registration fee (between $10 to $15), which you’ll still have to pay for.

Data transfer

Bluehost offers unlimited data transfer on many of its plans. However, Bluehost also provides CPU Protection – more on this below.


Bluehost uses the “cPanel” Control Panel, which is a popular site management system. The company also offers free backups so you don’t lose any key site files.


Depending on the plan you use, Bluehost offers anything from 50GB up to unlimited storage space for your site files. If all you plan to do is run a WordPress blog with words and images, then the 50GB plan will be fine, as it will take a while to use up that much storage.

The fact that you can get so much in one place is a big draw for customers. When we reached out to our email database for first-hand experiences of Bluehost, Steffi, a consultant, said:

“I used Bluehost, because I could do all in one place: domain registration, email-admin, hosting, unlimited sub-spaces. The documentation was very good and what I needed at the time.”


Bluehost ranks highly in our research for value for money, with a score of 4.6/5. The best part? All Bluehost plans come with a 30-day money back guarantee.

Shared hosting: $3.95 per month, renews at $7.99 per month

Shared WordPress hosting: $3.95 per month, renews at $7.99 per month

ECommerce hosting: $15.95 per month, renews at $24.95 per month

VPS hosting: $19.99 per month, renews at $29.99 per month

Managed WordPress hosting: $19.95 per month, renews at $29.99 per month

Dedicated hosting: $79.99 per month, renews at $119.99 per month

Which Plan Is the Best Value for Money?

If you’re new to web hosting or your site isn’t massive, then we recommend starting with Bluehost’s Shared or Shared WordPress plans. They’re the cheapest, and still offer a decent variety of features. When your site outgrows these shared plans, you can always upgrade to the pricier but better-equipped options.

Bluehost Additional Costs

Unfortunately, most hosting providers will fill your virtual basket with add-on items during checkout. These odds and ends will hike up the price of your plan, but you can always uncheck them before making your purchase.

However, some of these additional items will be worth the money, depending on the type of website you’re looking to get off the ground. Here’s an overview of the most common extras you’ll run into:

Canceling Your Bluehost Plan

Bluehost’s 30-day money back guarantee means that you get some time to test out the platform and see if it’s for you. But it’s important to make this decision within the first 30 days, because afterwards, Bluehost doesn’t offer any refunds or cancellations.


The best indication of a secure website is an SSL (Secure Sockets Layer) certificate. SSL certificates let users know that any information they share on your site will be safe, and these certificates are indicated by the padlock icon and the “https” at the beginning of a web address.

Every Bluehost plan comes with a free SSL certificate, so you never have to worry about visitors getting a warning that your site is insecure. For more advanced security, you can also purchase a premium SSL certificate at $49.99/year. This would be a worthy investment for ecommerce sites, or any site where users will be logging in with a username and password and/or providing sensitive information (like credit card details).

Other free Bluehost security features include Spam Assassin protection, hotlink protection, and Secure Shell access. Basically, Bluehost includes more than enough security measures to get a standard site off the ground – but if you’re looking to scale your site or sell online, you may want to invest in a few extras.

Bluehost offers a lot of additional security measures to choose from, but they can quickly add up and increase your bill, so it’s important to choose wisely. For example, SiteLock Find (advanced security for ecommerce) only costs $1.99/month, but if you want to buy it, it must be billed annually at $23.88/year. That’s still not a lot to ensure the protection of your online shoppers, but it can be hard not to feel blindsided at checkout.

Help and Support

Bluehost ranks number one in our research for customer support, earning a perfect 5/5. It has a variety of support options, including live chat, email support tickets, and 24/7 phone support. One user rated Bluehost’s customer support as “top notch,” citing his own experiences with the live chat option:

“I’ve had a few issues caused mainly by my own errors, and they’ve always helped me rectify them. They’re easy to contact via live chat, and I genuinely don’t think I’ve had to wait more than ten minutes to chat to someone.”

…But we wanted firsthand knowledge of Bluehost’s customer support, so we tried it out ourselves. Specifically, we tested the ease-of-use and effectiveness of two important features: Bluehost’s knowledge base, and Bluehost’s live chat. Overall, these features exceeded our expectations by 9%. Although we were impressed in both areas, we were more impressed by Bluehost’s expansive, searchable knowledge center than its live chat capabilities. We would have liked Bluehost’s live chat team to make it clearer how we could reach the same team member again in the future, in case we had more questions.

Important Notes

AJ Agency (Aymen Jerbi) aims to provide you with honest data and if you need my advice Bluehost is the best hosting for your website business.


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